The Cairns community has been left heartbroken following a tragic incident that unfolded in Mount Sheridan on Tuesday evening. Krystel and James Paul, both aged 41, were found deceased in their family home, victims of an apparent murder-suicide that has shocked friends, neighbors, and the broader community. The couple, well-known and respected for their business, Chanel Jaymes Bridal Boutique, in Cairns City, were discovered with fatal gunshot wounds. Their deaths have left a profound void in the lives of those who knew them — not least their 10-year-old daughter, who played a harrowing role in the discovery of the tragedy.
According to authorities, the incident came to light after the couple’s young daughter raised the alarm. Concerned after being unable to contact her parents, she reportedly sought help from neighbors, leading to a welfare check by police at the family’s Mount Sheridan residence. What officers discovered was a devastating scene — the bodies of Krystel and James, both with gunshot wounds, lying in the home where they had once built a life and family together.
While investigations are ongoing and details are still emerging, police have stated that they are not seeking any other persons in relation to the incident. Preliminary findings suggest a domestic violence-related incident that ended in a murder-suicide. The exact sequence of events remains unclear, and authorities have urged the public to allow time for a thorough investigation as they piece together what led to such a heartbreaking outcome.
The ripple effects of the tragedy have been felt far beyond the couple’s home. Krystel and James were cherished members of the local business community. Together, they ran Chanel Jaymes Bridal Boutique, a much-loved bridal store known for its personalized service, elegant designs, and the couple’s hands-on approach. Customers often spoke of Krystel’s warmth, attention to detail, and infectious smile, while James was known as a steady presence in the background, supporting the business with quiet dedication.
Friends and clients have flooded social media with tributes, describing Krystel as a “beautiful soul” and a “light in so many lives.” One emotional post read: “Krystel made every bride feel like royalty. She made dreams come true. It’s impossible to comprehend that she’s gone.” Others remembered James as a devoted father and a hardworking partner who was deeply invested in both his family and the success of their boutique.
But it is their daughter — now suddenly and tragically orphaned — who remains at the center of community concern and compassion. Family members are reportedly rallying around the child, offering support and care during what will undoubtedly be a long and difficult journey of healing. Local organizations, including counseling services and child welfare agencies, have stepped in to ensure she is not alone in facing the immense trauma of this event.
Cairns Mayor Terry James expressed his condolences on behalf of the city, calling the deaths a “terrible and senseless loss.” He added, “Our hearts go out to their little girl, and to the extended family, friends, and all those whose lives were touched by Krystel and James. This tragedy has shaken our community to its core.”
The incident has also reignited discussions around domestic violence and mental health support. Advocacy groups are calling for increased awareness, early intervention programs, and greater access to crisis services — emphasizing that behind closed doors, even those who appear to have idyllic lives can be struggling in silence.
A candlelight vigil is being planned in Cairns City in the coming days, to honor the memory of Krystel and James and to bring the community together in grief and solidarity. The bridal boutique, which once symbolized joy, beginnings, and celebration, now stands as a somber reminder of a life cut short and dreams that will never be realized.
As Cairns mourns, support services have encouraged anyone affected by the tragedy to reach out. The emotional toll of such incidents can be profound and far-reaching. Crisis support lines and mental health resources have been made available to the community, with professionals emphasizing the importance of seeking help and offering help when it’s needed most.
In the wake of this tragic loss, Cairns has been united in sorrow — but also in compassion, resilience, and the determination to support one another. While the pain will linger, so too will the memory of Krystel and James Paul: a couple remembered not only for their contributions to the local business scene but for the love and beauty they brought into the lives of so many
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